Automatic Detection of SLS Violation Using Knowledge based Systems

Pedro Alípio, José Neves, Paulo Carvalho

Universidade do Minho
Departamento de Informática
P-4710-057 Braga, Portugal

Tel.: +351 253 604430
Fax.: +351 253 604471
E-mail: {pma,jneves,pmc} (at)


Self-Management of multiservice network domains must include automatic detection of service quality violations in order to perform appropriate and timely responses, fostering the fulfillment of the service agreements committed with customers, or other ISPs. As knowledge based systems are capable of emulating human knowledge, they are presented here as convenient tools to specify heuristics for QoS violation detection.

In this paper, the implementation of a service violation detection agent is described and an illustrative scenario of its use is also presented.

Int Conf on Knowledge-based and Intelligent Information and Engineering Systems (KES 2006), University of Bournemouth, UK, Oct 9-11, 2006